Privacy Policy
BOLG Group (BOLG LLC) (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit bolggroup.com or engage with our services, including SMS communications.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, mailing address, and information you submit through our website forms.
Mobile Information: Phone number provided for SMS communications.
Inquiry Information: Details related to your property inquiry, appointment request, consultation request, or service-related question.
Usage Data: IP address, browser type, pages visited, time spent on pages, and general website activity.
Cookies & Tracking Data: See Section 6 below.
2. How We Use Your Information
We use your information to:
- Provide and manage our real estate support services
- Respond to property-related inquiries
- Schedule consultations, appointments, or follow-ups
- Communicate with you regarding your inquiry or service request
- Send SMS messages you have opted into
- Provide service-related updates and customer support
- Improve our website and services
- Comply with legal obligations
3. SMS Communications & Consent
By providing your mobile phone number and opting in, you expressly consent to receive automated and non-automated SMS messages from BOLG Group (BOLG LLC), including but not limited to:
- Customer care messages
- Service updates and notifications
- Appointment reminders
- Scheduling links
- Booking confirmations
- Property inquiry follow-ups
- Real estate-related service communications
- Promotional and marketing messages, where separately consented
Message Frequency: Message frequency may vary.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.
Consent Not Required for Purchase: Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service providers assisting us in operating our business
- Technology providers that help us manage communications, website forms, customer support, or appointment scheduling
- Legal authorities if required by law
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, appointment scheduling, and service-related communications, is permitted.
All text messaging originator opt-in data and consent information will not be shared with any third parties for marketing or promotional purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to:
- Analyze website traffic and usage
- Improve user experience
- Understand user behavior
- Maintain website functionality
You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
7. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw SMS consent at any time by replying STOP
- Request information about how your information is used
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
9. Contact Us
If you have questions about this Privacy Policy or our SMS practices, contact us at:
BOLG Group
BOLG LLC
Email: Saibh@bolggroup.com
Website: bolggroup.com